“The Eric Ryan Corporation has not only kept my telecommunications billings in order by performing monthly reviews but they have taken a very proactive approach to recommending many cloud based solutions that will not only save money but will put my organization in a very strong position to meet tomorrows needs going forward.”
“Working with telecommunication carriers on your own is time-consuming and frustrating. ERC’s Cloud Solutions team took care of all of the hassle, making it easy for me and my staff. They were able to identify and resolve multiple billing issues leading to significant refunds, credits, and future reductions all in a fraction of the time it would have taken us to get the carrier’s attention.”
Carlisle, LLC’s relationship with ERC started in 2012 when we contracted them to perform a total communications billing audit for Carlisle, LLC. Like many companies we did not have internal resources focused on the very time-consuming process of auditing monthly bills and contacting communications providers to obtain refunds we deserved. The outcome of the audit resulted in significant refunds and future savings, well beyond our expectations.
The relationship continues to this day through an IT Audit and Bill-Pay arrangement we maintain, and the positive experiences and monetary savings have continued every step of the way. We also utilize ERC as our 24/7 communications service desk and various other bolt-on audit services.
Rebecca Hink and her team go way above and beyond to ensure communications companies are adhering to their contracts and not overcharging their customers. I would comfortably say we have not had any negative experiences with ERC in the nearly 10 years we have partnered with them. I would highly recommend ERC every day!
Sr. IT Director, Global Infrastructure